Placeholder policy — replace with the operating tenant's real terms at conversion.

In-stock parcel items ship promptly after payment clears. Oversized goods — skylights, ventilation units, full membrane pallets — ship by freight carrier with tracking, and someone must be available to receive and inspect them. Shipping charges and timing are shown at checkout; backordered items are communicated before we take your money, not after. Inspect freight on arrival and note any visible damage on the delivery receipt — it is the single most helpful thing you can do for a smooth claim.